Contact Us | Dometic | Norcold | Fridge Defend by ARP | Questions

Please us the Contact Us form below to seek answers to your Dometic, Norcold, or Fridge Defend questions.

Please note that all form fields with an asterisk ( * ) are required fields.

Contact Us

* First Name * Last Name * E-Mail Address

IMPORTANT: Double check your email address & check your SPAM folder for a response. We do not respond to SPAM blockers. We will not share your address.

* What is the nature of your inquiry?

  Pre-Sales & Pre-Install Inquiry

 

  Post-Sales
Registered Owner of ARP Product
Click here to register within one month of sale

*Phone
Type in phone number without dashes (-), format will auto-fill: (XXX-XXX-XXXX). Please do not click on this input box once phone number is inserted and formatted correctly. If phone number is incorrect, delete and start over by typing in the number without dashes, do not use auto-fill:

---

* Please select the subject that we can help with?

   Installation

 

   Troubleshooting or Operation

* REQUIREMENTS:

v1.x, v2.x, v3.x, or v4.x Fridge Defend Controls: If you own an ARP v1.x, v2.x, or 3.x these controls have been in the field for over 4 years. As a result, any troubleshooting is going to either be wiring, cooling unit failure, or an issue with the ARP. One must use the manuals to fix wiring or determine if the cooling unit has failed. Otherwise, one can send the control back to us for testing if the owner has determined that there is an issue with the ARP.

For any troubleshooting or operation issues: In order for us to better help you, we require the Diagnostic Variables sent to us for any version of Fridge Defend. Click here for Video of How to Read Diagnostic Variables

'AtO' value.

'AtS' value.

'AbS' value.

'tr' value.

'OPn' value.

'SHt' value.

'SSH' value, only version 5.x Fridge Defend.

* Select Fridge Manufacture   Dometic   Norcold

* Fridge Model (ID tag in door-cell of fridge) * ARP Control Serial Number

How Can We Help? PLEASE ENTER THE NUMBER ON THE DICE IN THE CAPTCHA BOX BELOW: submit request